Built for the businesses
that keep cities running
FrontOffice was built by a developer who watched local service businesses lose leads every day — not because they lacked skill, but because they were too busy doing the work to answer every call.
The problem we're solving
When a customer calls a local business and nobody picks up, 75% of them won't leave a voicemail. 1 in 3 won't call back. That missed call is a missed opportunity worth $150 or more — gone.
The problem isn't that these businesses don't care. It's that they're on a job site, with a customer, or simply overwhelmed. They can't hire a full-time receptionist for $40k/year. And they shouldn't have to.
FrontOffice steps in the moment a call goes unanswered. Within seconds, an intelligent SMS goes out to the caller — warm, professional, and branded to the business. The AI qualifies the lead, collects the details, and hands off to the owner when they're ready.
It takes 5 minutes to set up. It works while you work.
What we believe
Local first
We build for the plumber, the salon owner, the contractor — not enterprise. Every feature decision starts with "does this help a busy local business owner?"
Respect for customers
Every SMS we send is TCPA-compliant, honest about being automated, and includes opt-out instructions. We believe trust is the foundation of any customer relationship.
Simplicity over features
A tool you use every day beats a tool full of features you never touch. We ship things that are immediately useful, not impressive on a features page.
Transparent pricing
No hidden fees, no long-term contracts, no surprise charges. What you see on the pricing page is what you pay.
Built by Nihar Mallik
Software developer with 18 years of experience building systems that work in the real world. Based in Charlotte, NC. FrontOffice started as a side project to help local businesses stop losing leads to voicemail — and grew from there.
Have a question or want to partner? Get in touch.
See it for yourself
14-day free trial. Setup in 5 minutes.